We take great pride in our products’ effectiveness and reliability, however if your device is defective, damaged, or not working, please contact us via email or call 213.229.8840. A 15% restocking fee may apply for some returns. Return your order to us within 30 days from when the order was shipped. Refunds will be applied back to the original form of payment.
Customers from outside of the United States are not eligible for a return. We do not offer exchanges at this time.
Returns only accepted of products purchased from weinproducts.com. We do not accept returns from 3rd party distributors.